Rite Aid at 20901 East Smoky Hill Road in Centennial, Colorado

Customer Reviews about Rite Aid

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  Everything is fine with this location with the exception of a single annoyance. When I purchase something small, I have a habit of telling the person working the register, "oh, and I don't need a receipt." They usually say, "okay", or "sure" in return, and I thank them and leave when my card clears. Perfect. This is all very good except when this woman Cindy is at the register. When I tell her that I don't need a receipt, she has time and time again told me, "you can't leave yet, until your card goes through." She's visibly annoyed when she says this, as if I'm a thief, or a less fortunate person living in poverty. Usually, I brush it off as her not having good enough people skills, and think that it's no biggy, and move on. Today, she told me after the card went though, "NOW, you can go." Unbelievable. Are you my boss? Are you the police? There are many ways to handle this situation in a pleasant manner. But Cindy treats customers like shoplifters. I've been going there for the last 2 years and getting more-or-less the same item every time. Not a single time has my credit card not worked. I am a 37 year old father. I don't look like a teenager that might run out without paying for things. And most importantly, I do not require your permission to leave your store. I don't need your approval to do anything for that matter. This is a very unpleasant experience from an otherwise decently staffed location.
  September 30, 2017

  by Kyung Min

Opening hours Open now

Today: 08:00 am — 10:00 pm

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